Groupon is good for deal lovers.
But is it good for business?
A new study found that almost 7 in 10 businesses made money on their Groupon promotions. But only 6 in 10 said they would do it again.
A recent study by Rice University found a mixed bag of results for businesses considering partnering with Groupon.
Your success depends on the industry you’re in and if you can avoid cannibalizing on current sales.
- Among service businesses, salons and spas reported the highest number of successful promotions.
- Restaurants reported the highest percentage of unprofitable promotions.
- Businesses in which the promotion did not cannibalize sales to existing customers reported more successes.
- 1 in 3 businesses reported the promotion was not profitable. And 4 in 10 said they wouldn’t do it again.
- 66% of businesses surveyed were profitable, 34% were not.
- More than 40% said they would not run this kind of promotion again.
If you’re new to Groupon promotions follow these 3 guiding principles in developing your deal:
- Do the math before you offer your deal. Figure out your costs, including the additional labor. The rule of thumb is to discount your lowest-cost, highest-margin products and services first.
- Make sure you prepare your staff, and yourself, for the influx of new and different customers.
- Remember that Groupon shoppers are discount and value hunters. So be sure to display other products and services that appeal to them, so they’ll come back.
- Develop a conversion strategy (like a bounce back offer) along with your Groupon offer, to encourage your Groupon customers to return.
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